{"id":1140,"date":"2020-06-12T06:51:26","date_gmt":"2020-06-12T06:51:26","guid":{"rendered":"https:\/\/workorderprocmms.com\/?page_id=1140"},"modified":"2020-06-12T07:48:59","modified_gmt":"2020-06-12T07:48:59","slug":"work-order-requests","status":"publish","type":"page","link":"https:\/\/workorderprocmms.com\/features\/work-order-requests\/","title":{"rendered":"Work Order Requests"},"content":{"rendered":"

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FEATURES<\/span> WORK ORDER REQUESTS
<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.4.8″ text_text_color=”#000000″ text_font_size=”21px” text_line_height=”1.5em” header_font=”Montserrat|700|||||||” header_text_align=”center” header_text_color=”#000000″ header_font_size=”42px” header_line_height=”1.2em” header_2_font=”Montserrat|600|||||||” header_2_text_align=”center” header_2_font_size=”36px” header_2_line_height=”2em” header_3_text_color=”#ffffff” width=”80%” width_tablet=”” width_phone=”” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”5%||||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” header_font_size_tablet=”” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”27px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”21px” header_3_font_size_last_edited=”on|phone” module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone”]<\/p>\n

Receive Work Order Requests Anywhere<\/h1>\n

Close the gaps between your non-maintenance staff and your field technicians.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.4.1″ width=”100%” custom_padding=”95px||0px||false|” custom_padding_tablet=”” custom_padding_phone=”0px||0px||false|false” collapsed=”on”][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.4.1″ custom_margin=”||5%||false|false” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”10%||10%||true|false”][et_pb_column type=”1_2″ _builder_version=”4.0.4″][et_pb_image src=”https:\/\/workorderprocmms.com\/wp-content\/uploads\/2020\/06\/work-order-request-1.png” title_text=”work-order-request-1″ show_in_lightbox=”on” disabled_on=”off|off|on” _builder_version=”4.4.8″ text_font_size_phone=”17px” text_font_size_last_edited=”on|phone” header_3_font_size_phone=”27px” header_3_font_size_last_edited=”on|phone” header_3_line_height_phone=”1.2em” header_3_line_height_last_edited=”on|phone”][\/et_pb_image][et_pb_text _builder_version=”4.4.8″ text_font=”Montserrat||||||||” text_text_color=”#000000″ text_font_size=”19px” text_line_height=”1.5em” header_3_font=”Montserrat|600|||||||” header_3_text_align=”left” header_3_text_color=”#a0a0a0″ header_3_font_size=”25px” header_3_line_height=”1.3em” text_font_size_tablet=”” text_font_size_phone=”17px” text_font_size_last_edited=”on|desktop” header_3_text_align_tablet=”” header_3_text_align_phone=”center” header_3_text_align_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”21px” header_3_font_size_last_edited=”on|phone” header_3_line_height_tablet=”” header_3_line_height_phone=”1.2em” header_3_line_height_last_edited=”on|phone” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone”]<\/p>\n

Streamline Communication Between the Office and The Field<\/h3>\n

WO Requests<\/strong>\u00a0allow fast and simple professional communication between maintenance and non-maintenance staff.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.4″][et_pb_image src=”https:\/\/workorderprocmms.com\/wp-content\/uploads\/2020\/06\/work-order-request-1.png” title_text=”work-order-request-1″ show_in_lightbox=”on” disabled_on=”on|on|off” _builder_version=”4.4.8″ text_font_size_phone=”17px” text_font_size_last_edited=”on|phone” header_3_font_size_phone=”27px” header_3_font_size_last_edited=”on|phone” header_3_line_height_phone=”1.2em” header_3_line_height_last_edited=”on|phone”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.0.4″ custom_margin=”||5%||false|false” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”10%||10%||true|false”][et_pb_column type=”1_2″ _builder_version=”4.0.4″][et_pb_image src=”https:\/\/workorderprocmms.com\/wp-content\/uploads\/2020\/06\/work-order-request-2.png” title_text=”work-order-request-2″ show_in_lightbox=”on” disabled_on=”off|off|off” _builder_version=”4.4.8″ locked=”off” text_font_size_phone=”17px” text_font_size_last_edited=”on|phone” header_3_font_size_phone=”27px” header_3_font_size_last_edited=”on|phone” header_3_line_height_phone=”1.2em” header_3_line_height_last_edited=”on|phone”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.4″][et_pb_text _builder_version=”4.4.8″ text_font=”Montserrat||||||||” text_text_color=”#000000″ text_font_size=”19px” text_line_height=”1.5em” header_3_font=”Montserrat|600|||||||” header_3_text_align=”left” header_3_text_color=”#a0a0a0″ header_3_font_size=”25px” header_3_line_height=”1.3em” text_font_size_tablet=”” text_font_size_phone=”17px” text_font_size_last_edited=”on|desktop” header_3_text_align_tablet=”” header_3_text_align_phone=”center” header_3_text_align_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”21px” header_3_font_size_last_edited=”on|phone” header_3_line_height_tablet=”” header_3_line_height_phone=”1.2em” header_3_line_height_last_edited=”on|phone” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone”]<\/p>\n

Lightning-Fast Submissions<\/h3>\n

Submit relevant information on problems: Location, Priority, Requester, and parts needed.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.0.4″ custom_margin=”||5%||false|false” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”10%||10%||true|false”][et_pb_column type=”1_2″ _builder_version=”4.0.4″][et_pb_image src=”https:\/\/workorderprocmms.com\/wp-content\/uploads\/2020\/06\/work-order-request-3.png” title_text=”work-order-request-3″ show_in_lightbox=”on” disabled_on=”off|off|on” _builder_version=”4.4.8″ locked=”off”][\/et_pb_image][et_pb_text _builder_version=”4.4.8″ text_font=”Montserrat||||||||” text_text_color=”#000000″ text_font_size=”19px” text_line_height=”1.5em” header_3_font=”Montserrat|600|||||||” header_3_text_align=”left” header_3_text_color=”#a0a0a0″ header_3_font_size=”25px” header_3_line_height=”1.3em” text_font_size_tablet=”” text_font_size_phone=”17px” text_font_size_last_edited=”on|desktop” header_3_text_align_tablet=”” header_3_text_align_phone=”center” header_3_text_align_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”21px” header_3_font_size_last_edited=”on|phone” header_3_line_height_tablet=”” header_3_line_height_phone=”1.2em” header_3_line_height_last_edited=”on|phone” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone”]<\/p>\n

Organize and Track Status of Work Orders<\/h3>\n

Easily track the status of your request, including “Work Order Opened”, “Waiting for Parts”, “Request Completed”, or other easily added custom statuses.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.4″][et_pb_image src=”https:\/\/workorderprocmms.com\/wp-content\/uploads\/2020\/06\/work-order-request-3.png” title_text=”work-order-request-3″ show_in_lightbox=”on” disabled_on=”on|on|off” _builder_version=”4.4.8″ locked=”off”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.0.4″ custom_margin=”||5%||false|false” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”10%||10%||true|false”][et_pb_column type=”1_2″ _builder_version=”4.0.4″][et_pb_image src=”https:\/\/workorderprocmms.com\/wp-content\/uploads\/2020\/06\/work-order-request-4.png” title_text=”work-order-request-4″ show_in_lightbox=”on” disabled_on=”off|off|off” _builder_version=”4.4.8″ locked=”off”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.4″][et_pb_text _builder_version=”4.4.8″ text_font=”Montserrat||||||||” text_text_color=”#000000″ text_font_size=”19px” text_line_height=”1.5em” header_3_font=”Montserrat|600|||||||” header_3_text_align=”left” header_3_text_color=”#a0a0a0″ header_3_font_size=”25px” header_3_line_height=”1.3em” text_font_size_tablet=”” text_font_size_phone=”17px” text_font_size_last_edited=”on|desktop” header_3_text_align_tablet=”” header_3_text_align_phone=”center” header_3_text_align_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”21px” header_3_font_size_last_edited=”on|phone” header_3_line_height_tablet=”” header_3_line_height_phone=”1.2em” header_3_line_height_last_edited=”on|phone” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone”]<\/p>\n

Receive WO Requests via Email<\/h3>\n

Whether it’s YourMaint@gmail.com, or maintenance@company.com, Work Order Pro is ready to receive Work Requests via email, with related picture attachments.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.8″ custom_margin=”0%||0px||false|false” custom_padding=”0px||||false|false” locked=”off”][et_pb_row _builder_version=”4.4.1″][et_pb_column type=”4_4″ _builder_version=”4.4.1″][et_pb_text _builder_version=”4.4.8″ header_2_font=”|700|||||||” header_2_text_align=”center” header_4_font=”|600|||||||”]<\/p>\n

Frequently Asked Questions<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”4″ custom_padding_last_edited=”on|phone” _builder_version=”4.4.8″ width=”45%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”|10%||10%|false|true” hover_enabled=”0″][et_pb_column type=”1_2″ _builder_version=”4.4.1″][et_pb_text _builder_version=”4.4.8″ header_2_font_size=”38px” header_2_line_height=”2em” header_3_font=”|700||on|||||” header_3_text_color=”#6d6d6d” header_3_font_size=”19px”]<\/p>\n

What is a Work Order Request (WO Request)?
\n<\/h3>\n

A Work Order Request is a record of someone asking for work to be done. WO Requests can be sent to the system via an email address (maint@company.org), sent directly into Work Order Pro for review.<\/p>\n

Requests are not required – if you want to jump right into making Work Orders, you can!
\nWO Requests can also be manually recorded after maintenance staff receive a verbal\/written\/phone request.\n<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.4.1″][et_pb_text _builder_version=”4.4.8″ header_2_font_size=”38px” header_2_line_height=”2em” header_3_font=”|700||on|||||” header_3_text_color=”#6d6d6d” header_3_font_size=”19px”]<\/p>\n

Does a Requester need Work Order Pro installed to request work? <\/h3>\n

Nope! Accept & Cancel Requests with Emailed WO Requests. However, accessing Work Order Pro as a Requester allows the Requester to track Work Status of their request, like \u201cWaiting for Parts\u201d, or \u201cWaiting for Approval\u201d. No more status update phone calls!<\/p>\n

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